Refund and Returns Policy

1. General Policy

We offer a 30-day return window from the date of delivery. If you are not satisfied with your purchase, you may request a return under the conditions outlined below.

2. Eligibility for Returns

To qualify for a return:

• Item must be unused and in original condition
• All original packaging, accessories, and documentation must be included
• Return request must be submitted within 30 days of delivery

3. Non-Returnable Items

The following items are not eligible for return:

• Items that have been used, modified, or damaged after delivery
• Items missing original packaging or components
• Certain regulated products where returns are restricted once transferred

4. Return Process

1. Contact our support team with your order details
2. Receive return authorization and instructions
3. Ship the item back using the provided guidelines

Unauthorized returns may not be accepted.

5. Refunds

• Refunds are processed after inspection of returned items
• Approved refunds are issued to the original payment method
• Processing time: 5–10 business days after approval

6. Shipping Costs

• Original shipping fees are non-refundable
• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect

7. Damaged or Incorrect Orders

If your order arrives damaged or incorrect:

• Contact us within 48 hours of delivery
• Provide photos and order details
  We will arrange a replacement or resolution promptly.

8. Order Cancellations

Orders may be canceled before processing or shipment. Once an order has been processed, cancellation may not be possible.